Introduction
To permanently close a Polarbackup account, adhere to the steps provided below to delete the account along with all data stored within it.
Warning! Deleting the account is irreversible and cannot be undone.
Deleting the account does not automatically terminate any active subscriptions linked to it. It is the user’s responsibility to cancel the Polarbackup subscription. Assistance with this process can be sought from the Sales team.
How to Delete a Polarbackup Account
1. Uninstall the Polarbackup application from the devices that are linked to this account.
2. Sign in to your Polarbackup web console as an admin user.
If you do not remember the login password of this Polarbackup account, start by resetting it as described here.
3. Click on your name at the upper-right corner of the page → Select the Account Settings option.
4. Click on Edit beside the Name and Email section.
5. Click the Delete Account option.
6. Enter your login password and let us know why you want to delete your account.
7. Click the Delete button.