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Account Management
6 articles
I Have a License Key. How Can I Use It?
How To Delete a Polarbackup Account
Protected: I Have a Discount Coupon Code. How Can I Use It?
How to Upgrade Your Polarbackup Account
How to Delete a Backup
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Backup
5 articles
How to Add and Configure a Backup on a Windows Server?
How to grant Polarbackup access to Full Disk on macOS Catalina or Higher
System Requirements to Run Polarbackup
What File Types Does Polarbackup Take In The Smart Selection?
How To Use Polarbackup
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Cold Storage
8 articles
How durable is Cold Storage?
How does the Cold Storage work?
Can I view what files are backed up in Cold Storage?
When should I use Cold Storage?
How secure is Cold Storage?
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Restore
6 articles
Ransomware Protection: How To Restore Files If Malware Encrypts Them
How Do I Restore Old Versions of my Files?
Show and Restore Deleted Files
How Do I Access or Restore My Backup on a New Machine without Starting a Backup There?
Optimizing the Restore Speed
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Security and Privacy
2 articles
How Secure is Polarbackup?
How to grant Polarbackup access to Full Disk on macOS Catalina or Higher
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Troubleshooting
43 articles
Troubleshooting Server Authentication
I am Receiving: “You do not have available licenses for server backup” Message. What should I do?
Why do I Receive “You do not have permission to perform this action. Only Administrator can open this application” When Trying to Open Polarbackup on a Server?
Troubleshooting VSS Issues
I am receiving: “You have reached the maximum number of computers that can be added under this user” message. What should I do?
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Under the Hood
12 articles
File Retention
What are the file extensions supported by Polarbackup?
Customize the Backup Connection
Backup Using Metered Connection
Presentation mode
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What’s New! (Release Notes)
1 article
Polarbackup Release Notes
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