Our Refund Policy

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Orders purchased with 75% discount or more are not eligible for the 30-day money-back guarantee.


We offer a 30-day money-back guarantee for [Polarbackup] products purchased from the [Polarbackup] website. This 30-day money-back guarantee is not applicable for Polarprivacy Shield.


To request a refund for any of our products, please contact the Customer Support team at support@polarbackup.com. Be sure to include your purchase reference and reason for the request. A member of the Customer Support team will review your request and follow up with you shortly.

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