Introduction
Polarbackup is a powerful cloud backup solution that allows you to securely back up any file type, regardless of its extension. However, when accessing your files online via a web browser, not all files are viewable or streamable. This article outlines the types of files you can view or stream directly from the Polarbackup web console when backed up to Instant Storage or Vault, and provides details on how to manage unsupported file types.
Supported File Types for Viewing and Streaming
Photos
Polarbackup supports image previews (thumbnail and large) for the following photos/images:
- Standard Image Files: .JPG, .JPEG
- RAW Image Files (Supported only in Instant Storage, not in Vault): .TIFF, .CR2, .RAW, .DNG, .NEF, .RAF, .ORF, .SRF, .SR2, .ARW, .K25, .KDC, .DCR, .MOS, .PNX, .CRW, .CR2, .TIF, .MRW, .PEF, .MEF, .RW2, .A7, .A7R
If Polarbackup does not support your RAW images, please contact the Technical Support so your RAW image type can be supported in upcoming updates.
Music & Videos
At this time, streaming videos and music directly from your Polarbackup web console via a web browser is not supported. Files must be downloaded to your device for playback.
Documents
.ai, .doc, .docx, .dxf, .eps, .ods, .odt, .otf, .pages, .pdf, .ppt, .pptx, .ps, .psd, .rar, .svg, .ttf, .txt, .xls, .xlsx, .xps, .zip