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Knowledge Base

  • Account Management
    • Change Polarbackup Billing Information
    • Manage Polarbackup Account Settings
    • Reset Polarbackup Login Password
    • Add a Server to a Polarbackup Account
    • Activating Polarbackup Account with a License Key
    • Delete Polarbackup Account
    • Upgrade Polarbackup Account
    • Add a Computer to a Polarbackup Account
  • Active Directory Deployment
    • Understanding and Managing Group Policies for Polarbackup Deployment
    • Detailed Explanation of Polarbackup ADM File in Active Directory Deployment
  • Backup Policies
    • Policy Control Options in Polarbackup
    • Polarbackup Smart Selections: Change Supported File Types
    • Delete Backup Policies in Polarbackup
    • Edit Backup Policies in Polarbackup
    • Create Backup Policies in Polarbackup
    • Controlling Backups with Policies in Polarbackup
  • Comparisons
    • Understanding Instant vs. Cold Storage in Polarbackup: Key Differences Explained
    • Understanding the Key Differences Between Archiving and Suspending a Backup with Polarbackup
    • Comparing Polarbackup Business and Home Subscriptions: Key Differences Explained
  • Data Backup and Management
    • Understanding Protection Levels in the Polarbackup Desktop Application
    • Vault Storage in Polarbackup
    • Rename a Polarbackup Backup
    • The “Pending” List in Polarbackup
    • Backing Up Virtual Machine (VM) with Polarbackup
    • Delete Files from Polarbackup Cloud
    • Suspend a Polarbackup Backup
    • File Filters in Polarbackup
    • Manage Backup Exclusions in Polarbackup
    • Backing Up Data from Internal, External and Network (NAS) Drive
    • Supported File Types for Viewing and Streaming on Polarbackup: Photos, Videos, Audio, and Documents
    • Introduction to Cold Storage
    • Manage Temporary File Storage During Polarbackup Backup (File Caching)
    • Back Up Hidden Files and Folders with Polarbackup
    • Enabling the Hybrid+ Feature in Polarbackup
    • Backing Up Long Path Files with Polarbackup: Compatibility and Best Practices
    • Maximizing Backup Efficiency: Tips for Faster Polarbackup Backups
    • Delete a Polarbackup Backup
    • Archive a Polarbackup Backup
    • Manually Uploading Files and Folders to Polarbackup Cloud (Vault)
    • Polarbackup Smart Selections: Supported File Types and Backup Options
  • Data Recovery
    • Restore Files from the Vault Folder
    • Remote Restore with Polarbackup
    • Restore Data from the Hybrid+ Backup
    • Ransomware Protection with Polarbackup: How To Restore Files If Malware Encrypts Them
    • View and Restore Older Versions of Files with Polarbackup (Single Files and Entire Folders)
    • View and Restore Deleted Files
    • Restore Files from Polarbackup on a New Machine
    • Maximizing Polarbackup Restore Efficiency: Enhancing Restore Speed in Polarbackup
    • Restore Files with Polarbackup (From Instant and Cold Storage)
  • Features and Functionalities
    • Data Compression with Polarbackup
    • Performing Full Directory Scan with Polarbackup
    • Exploring Data on Polarbackup
    • Share and Unshare Files and Folders with Polarbackup
    • Data Deduplication with Polarbackup
    • Schedule Backups with Polarbackup
    • Smart and Turbo Mode with Polarbackup
    • Incremental Backup and File Versioning with Polarbackup
    • Synchronizing the Polarbackup Application
    • Manage File Retention (Purge) with Polarbackup
    • Customizing Backup Connections in Polarbackup
    • Presentation Mode with Polarbackup
    • Network Bandwidth Throttling with Polarbackup
    • Multithreaded Upload with Polarbackup
    • Polarbackup Hybrid+ Backup: Enhancing Data Protection and Recovery Efficiency
    • Backing Up Open Files with Polarbackup (VSS)
    • Block Level Backup with Polarbackup
  • Getting Started!
    • Controlling Backups with Policies in Polarbackup
    • Backing Up Data from Internal, External and Network (NAS) Drive
    • Add a Server to a Polarbackup Account
    • Add Users to a Polarbackup Account
    • System Requirements for Polarbackup: Desktop and Website Platforms
    • Upgrade Polarbackup Account
    • Restore Files with Polarbackup (From Instant and Cold Storage)
    • Add a Computer to a Polarbackup Account
  • Others
    • Refund Policy for Polarbackup Products
    • Granting Full Disk Access to Polarbackup on macOS: A Step-by-Step Guide
  • Permissions, Privacy and Security
    • Manage Administrator Privileges with Polarbackup
    • Administrative Privileges in Polarbackup
    • Accessing User Data under Polarbackup Administrator Profile
    • Data Encryption with Polarbackup
    • Polarbackup Security
  • Statistics and Reporting
    • Reports and Statistics with Polarbackup
    • Backup Alerts and Email Notifications with Polarbackup
  • Troubleshooting and Error Handling
    • Troubleshooting Connection Issues with Polarbackup
    • Checking Polarbackup Version (Build Number) and Updating it
    • Troubleshooting Polarbackup Authentication Issues on Windows Server
    • Error Message: “You Do Not Have Available Licenses for Server Backup”
    • Error Message: “You do not have permission to perform this action. Only Administrator can open this application”
    • Troubleshooting Volume Shadow Copy Service (VSS) Issues
    • Error Message: “You have Reached the Maximum Number of Computers that can be Added under this User”
    • Handling Missed Backups with Polarbackup
    • Configure Polarbackup to Wake the Computer for Scheduled Backups
    • Error Message: “There is No Pending Server Assigned to this Account. To Add a Server, Please Go to Servers”
    • Error Message: “You have Reached your Storage Limit, to Increase Go to Manage Users”
    • Repair the .NET Framework on Windows
    • Error Message: “Oops, Something Unexpected Happened, Check your Internet Connection and Try Again”
    • Error Message: “Failed to Connect to Server. Check your Connection and Firewall Settings”
    • Error Message: “Cloud Backup detected that your computer has missing or corrupt dependencies/prerequisites”
    • Failed Backed Up Files in Polarbackup Pending List
    • Generating Advanced Debugging Logs for Polarbackup on macOS Machine
    • Uninstall the Polarbackup Application
    • Generate Advanced Debugging Logs for Polarbackup on Windows Machine
  • Users Management
    • Labeling and Grouping Users with Polarbackup
    • Elevating Standard User to Administrator in Polarbackup
    • Delete Users from Polarbackup Account
    • Add Users to a Polarbackup Account
  • What’s New! (Release Notes)
    • Polarbackup Release Notes
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Account Management

8 articles
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Active Directory Deployment

2 articles
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Backup Policies

6 articles
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Comparisons

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