Need some help?
Tip: Use arrows to navigate results, ESC to focus search input
Account Management
6 articles
I Have a License Key. How Can I Use It?
How To Delete a Polarbackup Account
Protected: I Have a Discount Coupon Code. How Can I Use It?
How to Upgrade Your Polarbackup Account
How to Delete a Backup
Show all
Active Directory Deployment
3 articles
Deploying Polarbackup to Domain Users via Active Directory
Polarbackup Deployment Guidelines
Detailed Explanation of the ADM File in Active Directory Deployment
Show all
Backup
5 articles
How to Add and Configure a Backup on a Windows Server?
How to grant Polarbackup access to Full Disk on macOS Catalina or Higher
System Requirements to Run Polarbackup
What File Types Does Polarbackup Take In The Smart Selection?
How To Use Polarbackup
Show all
Cold Storage
8 articles
How durable is Cold Storage?
How does the Cold Storage work?
Can I view what files are backed up in Cold Storage?
When should I use Cold Storage?
How secure is Cold Storage?
Show all
Comparisons
1 article
What are the Differences between Business and Home Editions?
Show all
How to
5 articles
Ransomware Protection: How To Restore Files If Malware Encrypts Them
How to Add and Configure a Backup on a Windows Server?
How Can I Add Users?
How to Set Multiple Schedules for my Backup?
How Can I generate Image Preview for RAW Image?
Show all
Hybrid+
2 articles
How Do I enable Polarbackup’s Hybrid+ Option?
What Does the Hybrid+ Option of Polarbackup Do?
Show all
Others
1 article
Our Refund Policy
Show all
Restore
6 articles
Ransomware Protection: How To Restore Files If Malware Encrypts Them
How Do I Restore Old Versions of my Files?
Show and Restore Deleted Files
How Do I Access or Restore My Backup on a New Machine without Starting a Backup There?
Optimizing the Restore Speed
Show all
Security and Privacy
2 articles
How Secure is Polarbackup?
How to grant Polarbackup access to Full Disk on macOS Catalina or Higher
Show all
Troubleshooting
43 articles
Troubleshooting Server Authentication
I am Receiving: “You do not have available licenses for server backup” Message. What should I do?
Why do I Receive “You do not have permission to perform this action. Only Administrator can open this application” When Trying to Open Polarbackup on a Server?
Troubleshooting VSS Issues
I am receiving: “You have reached the maximum number of computers that can be added under this user” message. What should I do?
Show all
Under the Hood
11 articles
What are the file extensions supported by Polarbackup?
Customize the Backup Connection
Backup Using Metered Connection
Presentation mode
Bandwidth Throttling
Show all
What’s New! (Release Notes)
1 article
Polarbackup Release Notes
Show all
