It is possible that your antivirus, firewall, or system optimization application is interfering with Polarbackup. Consider adding Polarbackup to your application’s whitelist.
Please make sure to exclude the following paths from your AntiVirus’s real-time scanning:
- C:\Program Files\PolarBackup
- C:\Users\YourUserName\AppData\Roaming\PolarBackup
- C:\Program Files\PolarBackup\PolarBackup.exe
- C:\Program Files\PolarBackup\PolarBackupService.exe
And make sure that you have the TCP ports 80 and 443 open and available through your Firewall.