Polarbackup Dashboard Shows “Analyzing”, “Uploading” or “Waiting for Next Schedule” but Never Proceed, What can I do Now?

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To solve this issue, you need to do the following:

  1. Make sure that you have the latest build of Polarbackup by right click Polarbackup agent in the system tray → Select Tools → Click on Check for updates.
  2. Clear the backup cache:
      1. Find the location of Polarbackup cache folder as mentioned here.
      2. If the backup cache folder is still in its default location (on the C: drive), then open this folder and delete the contents of the folder BackupCache folder.
      3. If you have moved the cache folder to another drive, then go to that drive → _PolarbackupCache → Open the folder that you will find inside it (This folder carries your username) → Clear the contents of the BackupCache folder.
      4. Exit Polarbackup. (Right-click Polarbackup agent in the system tray → Exit)
      5. Start Polarbackup. (From Start menu → All Programs →Polarbackup)
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