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Generate Advanced Debugging Logs for Polarbackup on Windows Machine

Dec, 12 696
Introduction For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the Polarbackup desktop application. Please note that these logs do not contain any passwords or personal information.     Method 1 1. Open the Polarbackup desktop application and clic...

Why I Cannot Drag/Drop my Files and Folders into my Vault Folder?

Nov, 11 761 6
The drag/drop functionality depends on which Internet browser you are using.   If you are using Internet Explorer, you will not be able to drag/drop the files or the folders directly into your Vault folder.   If you are using Firefox or Safari, you will not be able to drag/drop...