You are here:

How to Uninstall Polarbackup

Oct, 10 971
On a Windows Machine Go to your Control Panel → Programs and Features → PolarBackup → Uninstall. Now, Polarbackup Uninstall wizard will start, to perform a clean uninstall, make sure that the option Keep Polarbackup Settings (Recommended if you wish to reinstall) is not selected. Procee...

Generate Advanced Debugging Logs for Polarbackup on Windows Machine

Dec, 12 683
Introduction For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the Polarbackup desktop application. Please note that these logs do not contain any passwords or personal information.     Method 1 1. Open the Polarbackup desktop application and clic...

Why I Cannot Drag/Drop my Files and Folders into my Vault Folder?

Nov, 11 739 6
The drag/drop functionality depends on which Internet browser you are using.   If you are using Internet Explorer, you will not be able to drag/drop the files or the folders directly into your Vault folder.   If you are using Firefox or Safari, you will not be able to drag/drop...